Refund Policy

HasheTools offers most of its tools for free. However, if premium or paid features are introduced, this Refund Policy will apply to all such transactions.

1. Free Tools

All free online tools are provided without payment. No refund policy applies to these services.

2. Paid Services

For any paid or subscription-based services purchased through Paddle, our payment processor, we follow Paddle's 14-day refund policy as specified in their Buyer Terms. Refunds may be issued for eligible purchases within the 14-day window, including cases such as duplicate payments, major technical issues preventing access, or if you are not satisfied with the service.

3. Refund Policy (14-Day Policy)

We follow Paddle's 14-day refund policy, as outlined in Paddle's Buyer Terms. This 14-day refund policy applies to all paid services and subscriptions purchased through HasheTools. This policy ensures you have adequate time to evaluate our services and request a refund if you are not satisfied.

Eligibility Criteria:

• Refund requests must be made within 14 days of the original purchase date.
• Proof of payment (transaction ID or receipt) must be provided.
• Refunds are available for digital products and subscription services.
• Refunds may not be issued if the service has been substantially used or if there is evidence of abuse or violation of our Terms of Service.

Non-Refundable Items:

• Services that have been fully consumed or delivered.
• Refund requests made after the 14-day period.
• Services purchased more than 14 days ago.

4. How to Request a Refund

To request a refund, please contact us at support@hashetools.com with the following information:

• Your transaction ID or order number
• Date of purchase
• Email address used for the purchase
• Reason for the refund request

We will process your refund request within 5-10 business days. Refunds will be issued to the original payment method used for the purchase.

5. Processing Time

Once your refund request is approved, it may take 5-10 business days for the refund to appear in your account, depending on your payment provider. You will receive a confirmation email once the refund has been processed.

6. Policy Updates

We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes means you accept the updated policy.

7. Contact Us

If you have any questions about this Refund Policy or need assistance with a refund request, please contact us at support@hashetools.com.

Last Updated: January 2025